A contract pilot, employed by Aegis Systems to test new prototypes of their armaments and mech units.

A specialist in long-range combat with high power sniper rifles, but also has some basic CQC training should the need for hand-to-hand combat arise outside of a mech. Ghost has an excellent tolerance to low- and zero-gravity environments, and is very comfortable with spacewalks and emergency external repairs.

Severely injured during a test run of a prototype Stealth Raven when the main engine ruptured and tore a hole through the cockpit floor, cutting through his left leg and leaving him requiring a prosthetic.

A long-standing soldier, favouring melee-focused mechs as opposed to long range.

The son of an expat American family that retired from a US military company, James already had plenty of experience piloting combat mechs before they moved to Japan and he took a position with Aegis.

Brash, cocky and outspoken, James has made an enemy of several other pilots in the hangar — including Ghost. His hand-to-hand skills are almost second-to-none, though, and his Cutter Falcon unit proudly bears the battle scars of his many victories.

One of the best mechanics at the Hakone branch, and the only one that Ghost will let work on his mechs.

He quickly earned a reputation for high-quality work under pressure and his adaptability to new technologies — Ye-jun prides himself on a job well done, and loves finding new ways to push his skill set to even greater levels. He does often burn himself out by staying up far too late working on mechs, though.

The chief medical officer of the Hakone branch, and manager of the medical bay on-site.

Natalie is a master of her field, specialising in post-traumatic physical recovery and prosthetics; she is the original designer of the prosthetic attachment system that Ghost uses, and often calls him in for regular maintenance on the device.

Married to the executive assistant Chihiro, and always tries to find time for lunch with her between the busy hours of her shifts.

Executive assistant to Watanabe, the branch director; few people actually see the director, and so most requests go through Chihiro.

Collector of model kits, especially the commemorative aegisLEGACY sets that the company releases whenever an old model of unit is retired from production.

Previously worked at a convenience store near Natalie's apartment to pay for her rent before the medic helped get her a job with Aegis Systems. She moved in with Natalie a few months after they started dating, and proposed to her underneath the New Year's fireworks a year after that.

The chief requisitions officer for the Hakone branch, responsible for sourcing and purchasing sundries, equipment and any other items the base and staff need.

Lorelei also takes specific requests from the pilots for new parts or upgrades to their units, facilitating their delivery to the hangar bays for installation.

She is Ghost's main contact for updates about new prototypes that need to be tested; he receives new items to try out, and she takes his feedback to pass back to the R&D department about their performance.

The main guidance officer in the radio room at Hakone, conversing with pilots to ensure smooth flights and providing assistance out in the field.

Ari heads up a small team of radio crew that help pilots to prepare for their missions whilst at base, but also checking in with them through ultra-long-frequency radio whilst they're flying out in space.

As the chief of the team, Ari is usually the one to help run new pilots through their initial training flights — she also guides Ghost whenever he flies out in a new mech unit.